Short-term Luggage Storage

Travellers can check coats, boots and baggage in the storage facility for short periods of time (maximum of two weeks). A valid, up-to-date boarding pass is required.

The storage facility is located in the Security Office, Centre Tunnel, Room B085 of the terminal building and operates 24 hours a day, seven days a week. Prices are $3 per day for small items to a $15 weekly maximum and $5 per day for large items to a $25 weekly maximum (HST included). Payment may be made by cash, debit or credit card.

Please note that the storage facility is not able to store the following:
– Weapons and/or ammunition
– Pet carriers
– Perishable foods

Packing Your Luggage

Click here for packing tips provided by Canadian Air Transport Security Authority (CATSA), the agency responsible for pre-board security screening.

It is quicker and easier for CATSA to inspect unlocked bags. However, if you prefer to lock your bags, click here for important information from CATSA.

NOTE: Each airline has different size and volume requirements for luggage. Please contact your airline directly for this information prior to leaving on your flight.

Lost Luggage Claims

Every precaution is taken by the airlines to ensure the safe arrival of all baggage on our three domestic and two international baggage carousels. If, however, there is a problem with lost or delayed baggage, each airline has a baggage claim area at the airport. Hours of operation vary. Please contact your airline directly for more information.

Air Canada

Baggage Claim Office in Domestic Arrivals: 1.888.689.2247

Air St. Pierre

Baggage Claim Agent in International Arrivals: 902.873.3566

Air Transat

Baggage Claim Agent in Domestic / International Arrivals: 902.873.3253

Delta Air Lines

Baggage Inquiries: 1.800.325.8224

Icelandair

Baggage Inquiries: 902.873.3253

Porter Airlines

Baggage Inquiries: 1.888.619.8622 (Option 5)

United Airlines

Baggage Inquiries: 902.873.5802 or 1.800.221.6903

U.S. Airways

Baggage Inquiries: 1.800.371.4771

WestJet

Baggage Inquiries: 1.866.666.6224